本书为美国经典教材,介绍真实工作场景中,尤其是与科技相关的领域中的写作交流方法与策略。此书除讲述科技交流写作过程、结构方式、各种工作文档的写作方式外,还介绍工作道德、国际化交流中的注意事项、网络交流和口头交流的策略,并针对非英语**学习者在英语语言和写作技巧方面给出了重要提示。每章设有文档样本、写作指导和仿真交流任务,以帮助学习者掌握本章的内容。
本书可作为交流技巧课程教材,既适合本科生与研究生阅读,也可供涉外工作人员,尤其是科技工作人员参考。

CHAPTER1 Process in Technical Communication
Defining Technical Communication
Determining the Purpose
Analyzing Your Readers
Collecting lnformation
Completing an Outline
Writing lnitial Drafts
Revising Drafts
Writing in Groups
Chapter Summary
Learning Portfolio
CHAPTER2 McDuff,lnc:Ethics and Globalism in the Workplace
Corporate Culture in the New Century
The Global Workplace
Ethics on the Job
Background and Types of Projects
Corporate and Branch Offices
Writing at McDuff
Chapter Summary
Learning Portfolio
CHAPTER3 Organizing lnformation
lmportance of Organization
Three Principles of Organization
ABC Format for Documents
Tips for Organizing Sections and Paragraphs
Chapter Summary
Learning Portfolio
Models for Good Writing
CHAPTER4 Page Design
Guidelines for Page Desingn
Fonts and Color
Computers in the Writing Process
Chapter Summary
Learning Portfolio
Models for Good Writing
CHAPTER5 Patterns of Organization
Argument
Definition
Description
Classification/Division
Comparison/Contrast
Chapter Summary
Learning Portfolio
……
CHAPTER6 Process Descriptions and lnstructions
CHAPTER7 Letters,Memos,and Electronic Communication
CHAPTER8 lnformal Reports
CHAPTER9 Formal Reports
CHAPTER10 Proposals and Feasibility Studies
CHAPTER11 Web Pages and Writing for the Web
CHAPTER12 Graphics
CHAPTER13 Oral Communication
CHAPTER14 Technical Research
CHAPTER15 The Job Search
CHAPTER16 Style in Technical Writing
Appendix:Handbook
lndex