"Acknowledgments
Preface
SECTIONⅠ TOWARD MORE USABLE SOFTWARE
1 SOFTWARE FOR USE:Usage,Usability,and User Interfaces
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SECTIONⅡ ESSENTIAL MODELS FOR USABILITY
4 USERS AND RELATED SPECIES:Understanding Users
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SECTIONⅢ CREATING THE VISUAL DESI
N_7 DESIGNING THE DIALOGUE:Layout and Communicati
N_……
SECTIONⅣ COMPLETING THE DESI
N_……
SECTIONⅤ ASSESSMENT AND IMPROVEMENT
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SECTIONⅥ ORGANIZING AND MANAGING THE PROCESS
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Appendix A:Suggested Readings
Appendix B:Eleven Ways to Make Software More Usable:General Principles of Software Usability
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References
Index"