Chapter Ⅰ Layout of a Business Letter
Chapter Ⅱ Establishment of Business Relations
Chapter Ⅲ Enquiries,Offers,Counter—offers and Acceptance
Chapter Ⅳ Sending a Proforma Invoice
Chapter Ⅴ Modes of Modern Communications
Chapter Ⅵ Sales Promotion
Chapter Ⅶ Terms of Payment
Chapter Ⅷ Packing
Chapter Ⅸ Insurance
Chapter Ⅹ Shipment
Appendix Ⅰ Useful Expressions in Starting a Letter
Appendix Ⅱ Useful Expressions in Ending a Letter
Appendix Ⅲ Frequently Used Country and Area Codes
Appendix Ⅳ Commonly Used Telex Abbreviations