Unit One Business Letter Writing An Introduction 1.1 Essentials of Business Letter-writing 1.2 The Structure of Business Letters 1.3 The Layout of Business Letters 1.4 Characteristics of Business Letter-writing 1.5 Envelope Addressing 本章小结 复习思考题 补充阅读 Unit Two Establishing Business Relations 2.1 Channels to Know Potential Customers 2.2 Letters of Status Inquiry and Reply 2.3 Letters of Establishing Business Relations Letters——First Inquiry 2.4 Writing a Reply Leaer 常用外贸词汇及句型 本章小结 复习思考题 补充阅读 Unit Three Enqulries Quotations Offers and Counter Offers 3.1 Letters about Enquiries 3.2 Letters about Quotations and Offers 3.3 Letters about Counter-offer and Declining Orders 常用外贸词汇及句型 本章小结 复习思考题 补充阅读 Unit Four Conclusion of Business 4.1 Letters about Acceptance 4.2 Letters about Sales Confirmation and Contracts 常用外贸词汇及句型 本章小结 复习思考题 补充阅读 Unit Five Terms of Payment 5.1 Letters about:Discussing Terms Of Payment 5.2 Letters about Usual Terms of Payment 常用外贸词汇及句型 本章小结 复习思考题 补充阅读 Unit Six Letter of Credit 6.1 Letters about Discussing the Issuance of L/C 6.2 Letters about Amending the L/C 6.3 Lettets about Extending the L/C 常用外贸词汇及句型 本章小结 复习思考题 补充阅读 Unit Seven Packing and Shipment 7.1 Letters about Packing 7.2 Letters about Discussing Terms of Shipment 常用外贸词汇及句型 本章小结 复习思考题 补充阅读 Unit Eight Insutance 8.1 Letters about Discussing Terms of Insurance 8.2 Letters about Effecting Insurance 常用外贸词汇及句型 本章小结 复习思考题 补充阅读 Unit Nine Agency 9.1 Steps of Writing Letters Of Agency 9.2 Sample Letters of Discussing Agency and.Reply 9.3 Agency Agreement 常用外贸词汇及句型 本章小结 复习思考题 补充阅读 Unit Ten Complaints and Claims 10.1 Letters about Complaints 10.2 Letters about Claims 常用外贸词汇及句型 本章小结 复习思考题 Appendix A.1 MT700 L/C A.2常用外贸英语术语 A.3常用世界港口中英文对照 A.4常用运输标志及其含义 参考文献