Chapter 1 Introduction to Management Development Chapter 2 Management and Managers Chapter 3 Team Building and Decision-making Skills Chapter 4 Planning and Planning Techniques Chapter 5 Organizing and Delegation Chapter 6 Staffing and HRM Techniques Chapter 7 Leading and Motivation Chapter 8 Managing Control Chapter 9 Business Ethics and Social Responsibilities Chapter 10 Managing Change and Innovation Chapter 11 Business Communication Techniques Chapter 12 Managing Conflict and Stress Chapter 13 Career Management and Talent Development