为了从SAP R/3中获取*大的商业价值，用户需要了解嵌于R/3中的丰富的商业框架，并知道如何在自身企业中对其加以应用。本书在**版畅销的基础上进行修订，论证了构建于R/3内的深奥的方法学知识，以助决策者了解其优势，并对机构中的R/3实施者提供自始至终的整体指导。更新后的内容反映R/3 4.5版的内容，包括：详尽地覆盖了R/3在金融、人力资源、生产、采购、销售与服务管理等领域的应用；利用通用的商业术语描述基本的商业过程情境；电子商务和供应链管理领域中由SAP所构建的信息技术基础设施概览；R/3中间件事务管理与应用分布的分析；R/3知识库、SAP商业框架和R/3商业对象的实际应用综述；修订形成了*新的R/3评估方法学和R/3实现工具；对21世纪SAP R/3应用前景纵览，并论述应用因特网的下一代企业所面临的挑战。 本书适用于SAP R/3、商业环境中的计算机编程、客户/服务器计算等类课程。 Thomas A. Curran是Component软件公司的董事长，该公司生产*前端的ERP应用系统，他曾担任SAP AG的技术策划和产品经理，为全球范围内的客户指导过很多项目。Andrew Lad

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Preface
Copyright and trademark Acknowledgments
Introduction
Part 1 Business Engineering
Chapter 1 Business Engineering and Enterprise Optimization
1.1 SIGNIFICANCE OF BUSINESS ENGINEERING
1.2 PRINCIPLES OF BUSINESS ENGINEERING
1.3 ELEMENTS OF BUSINESS ENGINEERING
1.4 REQUIREMENTS FOR SUCCESSFUL IMPLEMENTATION OF BUSINESS ENGINEERING
1.5 IT IMPLEMENTATION ISSUES
1.6 EFFECTS OF INTEGRATION OF INFORMATION TECHNOLOGY
1.7 EVOLUTION OF INFORMATION TECHNOLOGY
1.8 CLIENT/SERVER TECHNOLOGY
1.9 BENEFITS OF CLIENT.SERVER TECHNOLOGY
1.10 SAP AND CLIENT/SERVER TECHNOLOGY
1.11 BEYOND BUSINESS ENGINEERING
1.12 CONCLUSION
Chapter 2 The Business Blueprint
Chapter 3 Configure to Order
Part 2 ProcessDesign
Chapter 4 Value Chain Thinking
Chapter 5 Sales Loistics
Chapter 6 Production Logistics
Chapter 7 Production Logistics
Chapter 8 External Accounting
Chapter 9 Organization and Human Restource Management
Chapter 10 Business Planning and Controlling
Chapter 11 Capital Asset Management
Chapter 12 Fivance Management
Chapter 13 Customer Service
Part 3 Architecture,Framework,and Tools
Chapter 14 Archritecture of the R/3 System
Chapter 1 Framework and Infrasttructure
Chapter 2 Business Enineering in R/3
Chapter 3 Next eneration Enterprise
Index