《邮轮实用英语》是笔者在航海技术类高等职业教育改革中的一种深度探索,其宗旨是引导学生在以邮轮服务工作过程为载体,按照国际邮轮的对客服务核心岗位,即邮轮餐厅服务、邮轮酒吧服务、邮轮事务与客房服务、邮轮厨房操作、船上康乐服务、船舶基础知识及海上**应急等岗位上核心能力需要,将教学内容整合为6个工作模块。在每个工作模块之内,则依据相应岗位的服务职责、关键环节、操作流程与操作技能安排5-11个教学与训练单元,每个单元的内容都精心设计了服务情境,便于教师利用工作情境提供的条件充分调动学生的学习与实践兴趣,以英语为工具,模拟主动对客服务、解答客人问题、应对突发情况、记录工作日志等工作过程,有利于学生在教师的**下逐个环节地掌握国际邮轮服务与管理的基本知识和岗位操作技能。

Chapter 1 In the Dining Room
Lesson One Dinning Schedule onboard the Cruise Ship
Lesson Two Breakfast
Lesson Three Standard Sequence ofA Multicourse Meal and Place Setting
Lesson Four Ordering Hors D'oeuvre
Lesson Five Ordering Soup
Lesson Six Ordering Main Course
Lesson Seven Ordering Cheese
Lesson Eight Ordering Dessert
Chapter 2 At Bars
Lesson One Ordering Cognac
Lesson Two Ordering Whisky
Lesson Three Ordering Champagne
Lesson Four Ordering Wines
Lesson Five Ordering Aperitif
Lesson Six Ordering Digestif
Lesson Seven Ordering Spirits
Lesson Eight Ordering Beer
Lesson Nine Ordering Cocktails
Lesson Ten Ordering Coffee
Lesson Eleven Ordering Ice Cream and Sundae
Chapter 3 Pursers and Housekeeping
Lesson One Positions in Hotel Department
Lesson Two The Bellboy Shows the Passenger His Cabin
Lesson Three A Safe Deposit Box
Lesson Four A Problem with the Mini-bar
Lesson Five Babysitting Service
Lesson Six A Cabin Change
Lesson Seven Cabin Steward
Lesson Eight Keeping the Cabin Tidy
Lesson Nine Cruise Ship PA Cleaning and Disinfection
Lesson Ten Laundry Service Onboard
Lesson Eleven SeeingA Doctor
Chapter 4 In the Galley
Lesson One Titles Used in the Galley
Lesson Two Galley Utensils
Lesson Three Fruits
Lesson Four Vegetables
Lesson Five Seafood
Lesson Six Herbs and Spices
Lesson Seven How to Make Cheese Omelette
Lesson Eight How to Make Salad Nicoise
Lesson Nine How to Make French Onion Soup
Lesson Ten How to Make Beef Stroganoff
Lesson Eleven How to Make Black Forest Cake
Chapter 5 Onboard Fun
Lesson One Going Swimming
Lesson Two Going SPA
Lesson Three At the Barber's and Beauty Salon
Lesson Four Going to Casinos
Lesson Five Going to Shows
Chapter 6 Marine and Engineering on Cruise
Lesson One Main Positions and Shipboard Basic Knowledge
Lesson Two Hull Structure & Work Onboard Ship
Lesson Three Marine Meteorology and Communication at Sea
Lesson Four Security and Emergency Responses
Lesson Five Reception to Maritime Officials and Maritime Gonventions
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