unit one greetings
銆€dialogues
銆€銆€greeting
銆€銆€send-off
銆€銆€at the airport
銆€銆€in general manager's office
銆€reading & writing
銆€銆€how to design a resume
銆€extra reading
銆€銆€鑻辨枃绠€鍘?br />unit two introductions
銆€dialogues
銆€銆€self-introduction
銆€銆€introduction
銆€銆€first day of work
銆€reading & writing
銆€銆€letter of application
銆€extra reading
銆€銆€鍐欐眰鑱屼俊鐨勬敞鎰忎簨椤?br />unit three making an appointment
銆€dialogues
銆€銆€without appointment
銆€銆€phone appointment
銆€銆€making another appointment
銆€reading & writing
銆€銆€itinerary
銆€extra reading
銆€銆€鍚堢悊瀹夋帓鍟嗗姟鏃ヨ绋?br />unit four offers
銆€dialogues
銆€銆€offering drink
銆€銆€offering help
銆€銆€offering help
銆€reading & writing
銆€銆€caller's register
銆€extra reading
銆€銆€鍓嶅彴鏂囧憳鑱岃矗鍙婃湇鍔¤鑼?br />unit five requests and instructions
銆€dialogues
銆€銆€in the office
銆€銆€making a request
銆€reading & writing
銆€銆€leaving a message
銆€extra reading
銆€銆€澶勭悊鐣欒█
unit six complaints and apologies
銆€dialogues
銆€銆€complaint
銆€銆€deal