本书由6个部分组成,共57个单元。每单元都包括“闪亮词语”、“七彩精句”、“鲜活会话”和“倒背如流”4个部分,遵循由词汇到句型再到对话这一循序渐进的过程编排而成。 本书时刻把握从真实的商务情景出发,由浅入深,语言规范、涵盖面及适用面广,实用性强,让读者充分了解各种商务语言、商务知识及商务交流技能,能够在各种商务场合和实践中活学活用,达到自由交流的目的。

PART Ⅰ Business Life 商业生活
Unit 1 Taking a Taxi打车
Unit 2 A Job Interview面试
Unit 3 Identifying Signs识别标志
Unit 4 Renting a Flat租房
Unit 5 Shopping购物
Unit 6 On a Business Trip出差旅行
Unit 7 In the Restaurant在餐厅
Unit 8 At the HoteI在酒店
Unit 9 Making a Phone Call打电话
PART Ⅱ Business Service 商业服务
Unit 1 Introducing and Greeting介绍与问候
Unit 2 Crossing the Border过边境
Unit 3 Changing Plans改变计划
Unit 4 Sightseeing观光旅游
Unit 5 Parting离别在即
Unit 6 Advertising广告服务
Unit 7 After-sale Services售后服务
Unit 8 Business Reception商务接待
PART Ⅲ Business Exchange 商业往来
Unit 1 Meeting at the Airport接机
Unit 2 Appointing and Visiting Clients预约、拜访客户
Unit 3 Establishing Business Relations建立业务关系
Unit 4 Invitation邀请客人
Unit 5 Dining with Clients与客户进餐
Unit 6 Visiting a Factory参观工厂
Unit 7 At a Trade Fair在商品交易会上
PART Ⅳ Friendly Communications 友好交往
Unit 1 Apologies and Replies道歉与应答
Unit 2 Thanks and Replies感谢与应答
Unit 3 Requests and Replies请求与应答
Unit 4 Congratulations and Compliments祝贺与赞美
Unit 5 Business Letters商务信函
Unit 6 Replies and Inform Letters回复及通知信函
Unit 7 Enclosure随函附件
PART Ⅴ Practical Operations 商业实务
Unit 1 Inquiry询盘
Unit 2 Offer报盘
Unit 3 Counter-Offer还盘
Unit 4 Discussing the Price磋商价格
Unit 5 Order定购
Unit 6 Paymenf Terms付款方式
Unit 7 Discount and Deposit折扣和定金
Unit 8 Signing a Contract签订合同
Unit 9 Delivery交货
Unit 10 Packaging包装
Unit 11 Shipment装运
Unit 12 Commodity Inspection商品检验
Unit 13 Returning the Goods退货
Unit 14 Claims索赔

PART Ⅵ Deriving Sectors of Business 商业的衍生环节
Unit 1 Commissions佣金
Unit 2 Insurance保险
Unit 3 Registering a Trademark商标注册
Unit 4 Displaying and Promoting Samples展示样品及推销
Unit 5 Sole Agent**代理
Unit 6 Business Negotiation商务谈判
Unit 7 About Products产品介绍
Unit 8 Trading on Line网上交易
Unit 9 Letter of Gredit信用证
Unit 10 Banking Facilities银行业务
Unit 11 Public Relations公共关系
Unit 12 Business Promotion商务促销