Unit 1Interviews and Recruitments1 Unit 2Describing the Company16 Unit 3Telephoning30 Unit 4Office Routines44 Unit 5Business Meetings58 Unit 6Business Travel72 Unit 7Trade Show87 Unit 8Marketing and Sale102 Unit 9Product Presentation116 Unit 10Business Negotiation131 Unit 11Customer Service145 Unit 12Ecommerce159 Unit 13Advertising Strategy172 Unit 14Public Relations185 Unit 15Performance Appraisal199 Unit 16Company Performance215 附录常见商务演讲(Short Business Speeches)227 参考文献232