本教材具有以下几个特点： 1.活页式装帧。为及时更新、补充内容，反映信息技术发展和产业升级情况，教材采用活页形式，活页装夹。本教材分为5个项目，共12个任务、1个综合技能训练。选用本教材的教师可以根据学情变化调整学习任务的顺序，以此来开展教学。该教材同时具备了“活页”和“教材”的双重属性，又具备了“学习资料”和“活页笔记”的双重功能。 2.项目化设计。本教材以学生为主体，以外贸工作任务为载体，以工作过程为导向设计了项目化工作页，注重学生的参与性和实践性，强调学生自主学习和写作技能的训练。在每一个任务中都明确了“ 学习目标”， 便于学生明确学习目的； 安排“ 任务导入”， 引导学生带着任务学习样信后， 通过“ 课堂讨论” 归纳出各主题信函写作的技巧，然后完成导入训练，使学生的学习和训练具有针对性，从而提高学习效果。每一个任务都配有“句型链接”，扩展了学生信函写作的资源；每一个任务后面都设计了代表本任务综合水平的预期学习成果；在教材*后设计了代表本课程综合水平的总的预期学习成果，不仅有利于教师明确教学方向，更有利于检验学生学习每一个任务和本门课程的效果。另外，在每一个任务后配有大量的技能训

Task 1 Basic Knowledge／1 Activity 1 Introduction／1 Learning Objectives／1 Lead?in／1 1.1 Several Important Principles of Good Writing／4 1.2 The Structure and Layout of a Business Letter／6 1.3 Structure of E?mail／13 1.4 Discussion／15 1.5 Expected Learning Outcomes／16 Skill Training／16 Task 2 Preparation of Business／19 Activity 2 Establishing Business Relations／19 Learning Objectives／19 Lead?in／19 2.1 Relevant Knowledge／21 2.2 Specimen Letters／21 2.3 Discussion／27 2.4 Sentences Link／28 2.5 Expected Learning Outcomes／28 Skill Training／28 Task 3 Negotiation of Business／34 Activity 3 Inquiry／34 Learning Objectives／34 Lead?in／34 3.1 Relevant Knowledge／36 3.2 Specimen Letters／36 3.3 Discussion／43 3.4 Sentences Link／44 3.5 Expected Learning Outcomes／44 Skill Training／44 Activity 4 Offer／50 Learning Objectives／50 Lead?in／50 4.1 Relevant Knowledge／52 4.2 Specimen Letters／52 4.3 Discussion／58 4.4 Sentences Link／60 4.5 Expected Learning Outcomes／60 Skill Training／60 Activity 5 Counter?offer／66 Learning Objectives／66 Lead?in／66 5.1 Relevant Knowledge／68 5.2 Specimen Letters／68 5.3 Discussion／75 5.4 Sentences Link／77 5.5 Expected Learning Outcomes／77 Skill Training／77 Activity 6 Acceptance／82 Learning Objectives／82 Main Contents 3 Lead?in／82 6.1 Relevant Knowledge／84 6.2 Specimen Letters／84 6.3 Discussion／89 6.4 Sentences Link／91 6.5 Expected Learning Outcomes／91 Skill Training／91 Activity 7 Contracts and Agreements／98 Learning Objectives／98 Lead?in／98 7.1 Relevant Knowledge／100 7.2 Specimen Letters／100 7.3 Discussion／109 7.4 Sentences Link／111 7.5 Expected Learning Outcomes／111 Skill Training／111 Task 4 Implementation of Contract／116 Activity 8 Establishing and Amending an L/C／116 Learning Objectives／116 Lead?in／116 8.1 Relevant Knowledge／118 8.2 Specimen Letters／118 8.3 Discussion／127 8.4 Sentences Link／129 8.5 Expected Learning Outcomes／129 Skill Training／129 Activity 9 Effecting Shipment／136 Learning Objectives／136 Lead?in／136 9.1 Relevant Knowledge／138 4 外贸英语函电 9.2 Specimen Letters／138 9.3 Discussion／144 9.4 Sentences Link／145 9.5 Expected Learning Outcomes／145 Skill Training／145 Activity 10 Covering Insurance／150 Learning Objectives／150 Lead?in／150 10.1 Relevant Knowledge／152 10.2 Specimen Letters／152 10.3 Discussion／156 10.4 Sentences Link／158 10.5 Expected Learning Outcomes／158 Skill Training／158 Activity 11 Urging Payment／163 Learning Objectives／163 Lead?in／163 11.1 Relevant Knowledge／165 11.2 Specimen Letters／165 11.3 Discussion／167 11.4 Sentences Link／168 11.5 Expected Learning Outcomes／168 Skill Training／168 Activity 12 Making a Complaint and Claim／173 Learning Objectives／173 Lead?in／173 12.1 Relevant Knowledge／175 12.2 Specimen Letters／175 12.3 Discussion／183 12.4 Sentences Link／184 12.5 Expected Learning Outcomes／184 Main Contents 5 Skill Training／184 Task 5 Comprehensive Writing?skill Training／190 Overall Expected Learning Outcomes／195 Bibliography／197