1 Meeting a Tour Group on Arrival
2 Journey to the Hotel
3 Check-in
4 Introducing Hotel Facilities
5 Discussing the Itinerary
6 Helping Tourists Enjoy the First Meal
7 Sightseeing
8 Shopping
9 Helping Sick Tourists
10 Seeing the Tour
Group off
Video Transcript
Fifty Questions and Answers for International Tour Guide Exam(Interview)
Appendices
References