Preface 前言 Chapter 1 Language Style and Layout of a Business Letter Chapter 2 Establishment of Business Relations and Credit Status Enquiries Chapter 3 Sales Promotion Chapter 4 Business Negotiation Chapter 5 Order and Business Contract Chapter 6 Terms of Payment Chapter 7 Letter of Credit Chapter 8 Packing, Marking and Shipment Chapter 9 Insurance Chapter 10 Claim and Settlement Chapter 11 Agency Appendix Common Terms in International Trade Appendix Common Abbreviations in International Trade Appendix Resource Interlinks Keys to Practice and Training References