《国际邮轮服务英语》主要包括邮轮前厅部服务英语、邮轮导游部服务英语、邮轮客房部服务英语、邮轮餐饮部服务英语、邮轮娱乐部服务英语以及邮轮厨房用语等内容。

Chapter 1 Front Office Department
Unit 1 Providing Information for Passengers
Unit 2 Paying for Purchases Made on Board
Unit 3 Dealing with Passenger Complaints
Unit 4 Embarkation and Disembarkation
Unit 5 Lost and Found
Unit 6 Bill Settlement
Chapter 2 Tour Department
Chapter 3 Housekeeping Department
Unit 1 Housekeeping Operations
Unit 2 Make-up Rooms
Unit 3 Turn-down Service
Unit 4 Collecting Laundry
Unit 5 Returning the Clothes
Unit 6 Locations on Board
Chapter 4 Food and Beverage Department
Unit 1 Restaurant Service
Unit 2 Bar Service
Unit 3 Room Service
Chapter 5 Entertainment Department
Unit 1 Show Time
Unit 2 Shopping and Photographing
Chapter 6 Galley Department
Unit 1 Cooking Methods
Unit 2 Galley Tools and Equipment
Unit 3 Vegetables
Unit 4 Fruits
Unit 5 Meat
Unit 6 Galley Daily Conversation
Appendix ：邮轮旅游常用词汇表
听力原文和习题答案
后记：我和邮轮旅游