………… Chapter?1? Social Intercourse 日常交际…
1Introductions and Greetings 介绍与问候 / 2
2 Bad Luck 坏运气 / 8
3 Make an Appointment 约会 / 15
4 Appreciate and Apologize 致谢与致歉 / 22
5 To Give Comfort 给予安慰 / 31
6 Compliment and Complaint 称赞与抱怨 / 38
7 Send-off 送别 / 43
8 About Sports 关于运动 / 51
……… Chapter ?2? Getting along with Others人际交流……………………………………
1 Customer and Waiter 顾客与服务员 / 60
2 Learning and Work Communication 学习和工作交流 / 66
3 Trade Communication 贸易交流 / 73
4 Talking about Online 谈论网络 / 81
5 Friends and Neighbourhood Communication
朋友和邻里交流 / 87
6 Talking about Love and Marriage 谈论爱情与婚姻 / 94
7 Business Telephone Communication 商务电话交流 / 101
8 Meeting Discussions 会议讨论 / 108
………… Chapter ?3? Leisure Life 休闲生活……………………
1 Shopping 购物 / 117
2 Chinese And Western Customs 中西方文化 / 123
3 Entertainment 休闲娱乐 / 130
4 Talking Media 谈论媒体 / 137
5 Talking about Costume 谈论服饰 / 143
6 Shopping on the Internet 网上购物 / 150
7 Talking about Vacation Travel Plan 谈论假期旅游计划 / 159
8 Internet Games网络游戏 / 164
………… Chapter ?4? Daily Office Communication日常工作交流……………………………………
1 Greetings 问候 / 171
2 Working Overtime 加班 / 177
3 Raising Pays and Promotion 升职加薪 / 185
4 Resigning and Firing 辞职与解雇 / 192
5 Asking for Leave 请假 / 199
6 Benefits 福利待遇 / 206
7 Interviewing 面试 / 212
8 Invitation to Dinner 邀请吃饭 / 220
……… Chapter ?5? Trip Activities 旅行活动…………………
1 Bargain 讨价还价 / 226
2 Arranging the Luggage 安置行李 / 231
3 Transportation 交通 / 237
4 Natural Scenery of China 中国自然风光 / 243
5 Asking Someone for Taking Pictures 请人拍照 / 251
6 Purchasing Specialities 购买特产 / 257
7 Talking about the Weather 讨论天气 / 263
8 Flight Ticket Booking 机票预订 / 270
……… Chapter ?6? Business Communication商业交往…………………………………………
1 Quality of Goods 货物质量 / 277
2 Examine the Market 考察市场 / 285
3 Freight Transport 货物运输 / 293
4 Business Negotiation 商业谈判 / 302
5 Claim Indemnity 索赔 / 311
6 Merchandise 商品 / 319
7 Sign the Contract 签合同 / 328
……… Chapter ?7? Trade Negotiation 贸易洽谈………
1 Online Sales 网上销售 / 339
2 Delivery Date 交货日期 / 348
3 the Visa 签证 / 355
4 Commission and Discount 佣金和折扣 / 363
5 Inquiry 询盘 / 371
6 Tax Revenue 税收 / 377
7 Order 订货 / 384
8 Offer and Counter-offer 发盘与还盘 / 390