本书为英文影印版图书，原著在英语世界久负盛名，一直居同类书籍销售排行榜前列。全书**介绍了如何应用“计划、撰写、完善”三步写作法撰写商务信函、备忘录、电子邮件和即时信息，准备报告、建议书和口头演讲，以及书写求职简历及职位申请信等，还分享了商务文件的格式和版式设计等内容。通过本书的学习，读者可以轻松掌握商务沟通的基本技能。 本书适合用作工商管理类专业商务英语、商务英语与沟通、商务写作类课程的参考用书，也适合在职人士自学使用。

？All new: The Future of Communication gives a glimpse into fascinating technologies that are beginning to reshape business communication, including real-time translation, haptic communication, virtual and augmented reality, gestural computing, and automated emotion recognition.
？Nearly 70 new or substantially revised figures; the Eighth Edition has many annotated model documents, many examples of mobile communication in business communication, and many examples of social media.
？Half the chapters have new Communication Matters insights from respected business professionals that highlight the principles covered in the chapter.
？Revised annotations in model document before/after pairs make it easier for students to see the specifc changes made to transform inefective messages into efective ones.
？Many new questions and student activities; one-third of the communication cases are new.
？Learning Objectives: Check Your Progress has been converted to quick-to-read bulleted lists for easier study and review.

Solving Teaching and Learning Challenges
Communication is the most valuable skill that graduates can bring into the workforce, but it is one of the most challenging to teach. Business Communication Essentials blendsthe timeless fundamentals of communication with contemporary techniques and an emphasis on business English improvement. To help students succeed from their first day on the job, Business Communication Essentials presents the full range of on-the-job skills that today’s communicators need, from writing conventional printed reports to using the latest digital, social, mobile, and visual media.

Developing EmployabilitySkills
In addition to helping students develop a full range of communication skills, Business Communication Essentials will enhance a wide range of other skills that experts say are vital for success in the 21st-century workplace:
？Critical thinking. In many assignments and activities, students need to d

第Ⅰ篇 商务沟通的基础 第1章 数字、社交、移动时代的专业沟通 第2章 协作、人际沟通与商务礼仪 第Ⅱ篇 三步写作法 第3章 计划商务信息 第4章 撰写商务信息 第5章 完善商务信息 第Ⅲ篇 简短商务信息 第6章 精心准备电子媒体信息 第7章 撰写日常信息和正面信息 第8章 撰写负面信息 第9章 撰写劝说性信息 第Ⅳ篇 复杂商务信息 第10章 理解与规划报告和建议书 第11章 撰写及完善报告和建议书 第12章 设计和发表商务演讲 第Ⅴ篇 雇佣信息和工作面试 第13章 规划职业生涯与撰写简历 第14章 求职与面试